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FAQ

What is your cancelation policy

Fully Refundable up to 7 days before your pickup. Between 7 days and 48 hours, we offer partial refunds of 50%, within 48 hours your reservation is fully guaranteed.

How much should I tip my driver?

While tips are not required, for good service from your driver a 15-20% gratuity is standard.

What happens if I go over my time?

If you go over your scheduled time we will bill you the hourly rate of your vehicle in 30 minute increments.

Do you have children's car seats available?

Yes, as a family owned business we take pride in getting you and your entire family safely to and from your destinations. You will be asked to belt in the car seat and ensure latching during each trip.

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